Snapchat, one of the most popular chatting apps out there, can sometimes crash or stop working. According to user reports, there are times when they encounter issues, crashes, and bugs. However, these problems can be easily fixed, and we will show you how in the instructions below.
Snapchat Crashing or Not Working – Fixes
There are a few reasons why Snapchat stops working or continues crashing; it could be a manual issue or a basic one. First of all, you need to figure out the main cause and then find solutions.
Check Your Internet Connection
If the app is not working properly or simply stopped functioning, check your internet connection. Turn the data connection off, and on again. If you are using Wi-Fi, you can reset the router.
Also, if you are using a VPN while running Snapchat, you must disable it as if it finds any third-party applications, it makes it stop working.
Figure Out if Snapchat is Down for Everyone or Just For You
Check whether the app is down for everybody or just for you. Sometimes, ironically, Snapchat doesn’t work due to internet connection errors. To verify if the app is down for everyone or just for you, go to the ‘Down Detector,’ which is an issue detector service that tracks apps’ errors. To check this out, visit Down Detector’s Snapchat website. You can also check here Snapchat’s issues in a specific region, and see if the problem is restricted to a particular area.
The second option is to check Snapchat’s Twitter support account. If there are issues with the app, the Twitter account will notify the app’s users on the issue.
Restart or Update Snapchat
If the app is not working, close, and reopen it to see if the issue is still present. If it is, log out and log in again.
Sometimes, Snapchat won’t function properly if the version of it is outdated, so you need to update it manually. To do so, check for new updates in the Google Play Store or Apple Store. If there is an update available, click on the ‘Update’ button, and continue enjoying the app.
Reboot your Device
Almost all tech problems find solving in a restart of the device. To fix Snapchat issues, restart your smartphone. This should resolve the issues with the app, and continue working without any more errors.
Clear the Cache
A lot of apps can be corrupted due to the stored cache data. To make Snapchat function again, clear the cache memory by following these easy steps:
- Open Snapchat, then go to your profile
- Tap on ‘Settings’
- Scroll down and select ‘Clear Cache’
Check App Network Permissions
If you have full coverage on the internet, and all the other apps in your device are properly functioning, the problem could be an app permission issue. If this is the case, you have to edit Snapchat’s permission. To do so, follow the instructions below.
- Open Snapchat and go to your profile
- Head to ‘Settings,’ then to ‘Permissions’
- Unabled permissions will display ‘Tap to enable.’ This will open the system settings to adjust all permissions for the app
These solutions should work if your Snapchat app crashes or stops working altogether.